DUE TO HIGH DEMAND ALL ORDERS RECEIVED AFTER 16TH DECEMBER WILL BE DELIVERED ON 28TH DECEMBER

FAQ's

How do the Eternity Roses last so long - are they real?

Eternity Roses also known as One Year Roses are exactly that - real roses that last for 1 year and longer.

Our roses have gone through a special process:

The fresh roses are hand selected, they then go through a preservation process where their natural sap is replaced with a natural preservation solution and then they are finally dyed.

This process preserves the roses natural softness, texture, shine and colour.

When cared for correctly these roses will last for a year and longer

What are the benefits of ordering Eternity Roses from Lux Florals? 

What's great about Eternity Roses by Lux Florals is the fact that they don't need to be watered or maintained, beyond our rose care guidance, and will remain as beautiful as they day they were plucked.

Similar arrangements with fresh roses would cost anything from £55 upwards and would last only 2 weeks. So if you wanted to have fresh roses like ours for 1 year it would cost a minimum of £1,430.

How do I care for my Eternity Roses?

It's so simple to care for our Eternity Roses:

  • Keep them out of direct sunlight.

  • Store them in a room that doesn't get too hot or cold.

  • Don't water them and keep them away from moisture.

  • Do not remove your roses from their arrangement, they are happy and safe in there.

  • If they get a little dusty then simply gently dust them with a soft makeup brush or hairdryer on low and cold.

  • Do not place anything on top of the roses that may crush or damage them

Do you delivery outside of the UK?

Yes we do. We currently deliver to the USA, Canada and Europe.

Can I add a personal message to my bouquet arrangement?
Yes of course.

You can add a handwritten message with all of our arrangements and also add a custom message in metallic foiled text to the boxes and lids of our arrangements.

They have been hand placed in there to keep them safe. They are designed to stay in their vase or container for their lifespan. Taking them out will unfortunately damage them.

Will my Eternity Rose arrangement look exactly like the photos?

We make all of our arrangements to look like the photos. However, when using any natural product there will be slight variations as no two roses are ever the same.

Please also note that colours can look slightly different due to lighting, however we do our very best to accurately photograph them to give you a true representation.

Do you accept returns?

Unfortunately, Lux Florals UK does not accept returns unless an item is faulty. In this unlikely event please contact us and we will be more than happy to assist.

 

hi@luxflorals.co.uk